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Feedback

Please use the following form to provide feedback on the service we offer.

DD slash MM slash YYYY
Time of journey
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We would like you to think about your recent experiences of our service. How likely are you to recommend our service to friends and family if they needed to use a similar service?(Required)
When you booked the transport, your call was answered quickly and you were given a clear explanation of the eligibility process.(Required)
You were contacted prior to your appointment to confirm the transport.(Required)
You arrived at your appointment on time.(Required)
If not, someone informed you that your transport was running late.
The ambulance you travelled in was clean and tidy.(Required)
The member of staff driving you to your appointment was polite and courteous at all times, offering assistance where needed.(Required)
You felt safe and comfortable throughout your journey.(Required)

Help us make a difference by sharing your thoughts!

We genuinely care about your experience and would be grateful if you could take a moment to complete our online feedback form.
Your suggestions and comments help us to deliver an even better service tailored to your needs. Thank you.

 

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